"We don't have budget for safety software."
We hear this regularly from NZ businesses still managing health and safety with paper forms, Word documents, and filing cabinets. The thinking goes: paper is free, so why pay $649/year for software?
Here's the reality: Your current "free" paper system is probably costing you $3,000-10,000+ per year in hidden costs.
Let me show you the actual math.
The Hidden Costs of Paper-Based H&S Systems
1. Administrative Time (The Biggest Hidden Cost)
The Paper Reality:
Worker fills out inspection form on clipboard (5 minutes)
Supervisor collects forms at end of week
Someone manually enters data into spreadsheet (10 minutes per form)
Files paper forms in cabinet
When WorkSafe audit happens, spends hours digging through filing cabinets
The Math:
Let's say your business does:
50 safety inspections per month
10 hazard reports per month
5 incident reports per month
8 toolbox meetings per month
That's 73 forms monthly.
Time breakdown:
Manual data entry: 10 minutes × 73 forms = 730 minutes (12.2 hours/month)
Filing and organisation: 2 hours/month
Finding documents for audits/pre-qual: 4 hours/quarter
Chasing missing or incomplete forms: 3 hours/month
Total: ~17 hours per month minimum
At $30/hour (conservative office admin rate): $510/month = $6,120/year
At $50/hour (if safety manager is doing this): $850/month = $10,200/year
And this assumes everything runs smoothly with no lost paperwork, missed forms, or compliance emergencies.
2. Lost or Incomplete Paperwork
The Paper Problem:
Forms go missing. Workers forget to fill them out. Wet weather destroys paperwork. Clipboards get left on job sites. Signed documents don't make it back to the office.
The Cost:
When WorkSafe shows up and you can't produce records of your last 6 months of inspections, you're facing:
Improvement notices (requires immediate corrective action)
Potential fines up to $5,000 (individuals) or $25,000 (organisations) for failing to keep required records
Potential prosecution if serious (fines up to $1.5M for organisations for major breaches that expose people to risk)
Even without WorkSafe involvement, missing documentation means:
Failed pre-qualification (lost contracts)
ACC levy increases if you can't prove safety practices
Increased insurance premiums
Conservative cost estimate: $2,000-5,000/year in preventable fees and lost opportunities
3. Consultant Fees to "Fix" Your System
The Paper Reality:
Most businesses on paper eventually need help with:
Pre-qualification questionnaires
Audit preparation
Writing or updating H&S plans and policies
Incident investigations
ACC Partnership Programme applications
The Cost:
Health and safety consultants in NZ typically charge:
$150-250/hour for general advice
$2,000-5,000+ for H&S plan development
$1,500-3,000 for pre-qualification assistance
$3,000-8,000 for incident investigation support
Even modest consultant use adds up:
Quarterly check-ins: 4 hours × 4 = 16 hours = $2,400-4,000/year
One pre-qual + one plan update = $3,500-8,000/year
Total consultant costs: $5,900-12,000+/year for businesses actively managing compliance
4. Slow Incident Response
The Paper Problem:
Worker sees a hazard on site. Fills out paper form. Form sits in their truck. Gets handed in 3 days later. Someone manually enters it. Manager sees it a week after the original report.
By then, the hazard may have caused an injury.
The Cost:
According to ACC, the average workplace injury costs a business:
Minor injuries: $500-2,000 (admin time, productivity loss, ACC claims)
Serious injuries: $5,000-50,000+ (ACC levies, WorkSafe involvement, lost contracts, staff replacement)
If slow paperwork leads to even one preventable injury per year, you're looking at thousands in costs that real-time digital reporting could have avoided.
5. Failed Pre-Qualifications = Lost Revenue
The Paper Reality:
You bid on a $200,000 contract. The pre-qual questionnaire wants:
Copies of your H&S plan and policies
Evidence of the last 6 months of safety meetings
Risk assessments for specific work
Proof of contractor management
You spend 8 hours finding, photocopying, and compiling documents. Half are outdated. Some are missing. You submit a messy application that looks unprofessional.
You don't get the contract.
The Cost:
Lost contract opportunity + 8 hours wasted = Thousands in lost revenue
Even if you don't lose contracts, slow pre-qual turnaround delays project starts, ties up your time, and makes your business look disorganised.
6. No Visibility or Analytics
The Paper Problem:
You have filing cabinets full of hazard reports, but no way to spot patterns. Are certain sites more dangerous? Are specific hazards recurring? Which workers need more training?
With paper, you don't know until something goes seriously wrong.
The Cost:
The inability to identify trends means:
Recurring hazards that could be eliminated
Workers at higher risk who need intervention
Sites with systemic issues that get worse over time
Higher ACC levies because you can't demonstrate proactive risk management
Estimated cost: $1,000-3,000/year in preventable incidents and higher levies
The Real Cost of "Free" Paper Systems
Let's add it up for a typical small-to-medium NZ business (20-50 employees):
Cost Category | Annual Cost (Conservative) |
|---|---|
Admin time and data entry | $6,120 |
Compliance fees and risks | $2,000 |
Consultant fees | $5,900 |
Preventable incidents (1 minor/year) | $1,500 |
Lost pre-qual time | $800 |
Higher ACC levies | $1,500 |
TOTAL HIDDEN COSTS | $17,820/year |
And this assumes:
No serious incidents
No WorkSafe prosecution
No lost contracts
Minimal consultant use
Everything running "reasonably well"
What Digital Safety Management Actually Costs
ThinkSafe Standard Membership: $649/year
What's included:
Complete H&S management system
Pre-built plans and policies for your industry
All essential forms included out of the box (inductions, hazards, incidents, inspections, meetings) + 100+ additional forms in app catalogue
Unlimited custom forms via form builder
Mobile app with full offline capability (works in flight mode)
Voice Fill AI (launching soon) - complete forms by speaking in any language, works in flight mode with on-device processing
Forms customisable per user language (critical for multilingual workforces)
Unlimited form submissions
Real-time dashboards and reporting
24/7 incident support
HASANZ-registered expert advisory (unlimited, included)
Developer support (free training, first 15 min free for custom builds)
Pre-qualification assistance
E-learning platform
Document management
Additional costs only if you need:
Extra user licences ($240/year per additional user)
QR code access for contractors ($100 one-off)
The ROI Is Obvious
Paper system real cost: $17,820/year (minimum)
Digital system cost: $649/year (or $59/month)
Annual savings: $17,171
ROI: 2,548%
Payback period: Less than 2 weeks
But What About Implementation Time?
"Moving to digital sounds like a lot of work..."
Reality check:
ThinkSafe implementation timeline:
Day 1: Sign up, receive pre-built H&S plan for your industry
Week 1: Team downloads app, completes 10-minute training
Week 2: Full digital operation, paper eliminated
Most businesses are fully operational within 2 weeks, often within days.
Compare that to the ongoing weekly cost of managing paper systems.
What Businesses Say After Making the Switch
"Within the first year of switching to digital H&S management, we estimate we saved over $8,000 on admin time, paperwork, and consultant fees. The team adapted easily, and we're now audit-ready at all times."
The pattern is consistent: businesses underestimate how much paper is costing them until they switch and suddenly have 10-15 hours per month back.
The Three Types of Businesses
Type 1: "We're Fine with Paper"
These businesses haven't had a serious incident or WorkSafe visit yet. They don't realise the hidden costs until:
They lose a major contract due to poor pre-qual documentation
ACC levies jump after an incident they can't properly document
WorkSafe shows up and they can't find 6 months of inspection records
By then, it's expensive.
Type 2: "We Know Paper is Painful But..."
These businesses see the problems but feel stuck. They've invested time in their current system and worry about the change management required.
The reality: digital systems are easier to use than paper. Workers prefer them because there's less writing, no lost forms, and no chasing signatures.
Type 3: "We've Gone Digital and Won't Go Back"
These businesses have eliminated paper and wonder why they waited so long. The time savings alone justify the cost, and the reduced compliance stress is a bonus.
Common Objections (And The Reality)
"Our team won't use new technology"
Reality: ThinkSafe's app is simpler than paper. Scan a QR code or tap an icon, answer questions, take a photo. No writing, no filing, no chasing people down for signatures.
Workers actually prefer it because it's faster and they get automatic credit for completing forms.
"We need to keep paper as backup"
Reality: Digital systems are more reliable than paper. Cloud backups mean you'll never lose documents. And if you really want paper, you can print any form instantly.
But after a few months, you won't want to.
"Setup sounds complicated"
Reality: With pre-built templates, most businesses are operational in a week. ThinkSafe includes setup support, pre-built H&S plans for 90+ industries, and training resources.
Compare that to maintaining paper systems every single week for years.
"What if the app doesn't work without internet?"
Reality: This is why offline capability matters. ThinkSafe works fully offline—capture everything on remote sites, syncs automatically when connection returns.
You literally can't do that with paper-based systems that require office data entry.
Calculate Your Own Hidden Costs
Use this simple calculator:
How many forms does your team complete monthly? _____
Minutes to manually enter each form: _____ (typically 10)
Hours per month = (Forms × Minutes) ÷ 60 = _____
Hourly rate of person doing data entry: $_____
Monthly admin cost = Hours × Rate = $_____
Multiply by 12 for annual cost, then add:
Consultant fees: $_____
Time finding documents for audits/pre-qual: $_____
Compliance risks and preventable incidents: $_____
Your total hidden paper cost: $_____/year
Digital system cost: $649/year
Your annual savings: $_____
The Bottom Line
Paper H&S systems aren't free—they're expensive, risky, and time-consuming.
The question isn't "Can we afford safety software?"
The question is "Can we afford to keep wasting money on paper?"
For $649/year, you get:
Complete H&S compliance
Time back (10-15 hours/month minimum)
Reduced risk of incidents and fines
Professional advisory support included
Audit-ready at all times
Better pre-qualification outcomes
The average business recovers their investment in less than 2 weeks.
Ready to Stop Wasting Money on Paper?
Start Your Free 14-Day Trial
See exactly how much time and money you'll save.
Or call 0800 600 004 to discuss your current costs and calculate your specific ROI.
No credit card required. No obligation. Just see for yourself how much easier (and cheaper) digital H&S management actually is.



